Fonda de la Madrugada

This was my third time at this restaurant, and although I used to have fond memories, this visit was the WORST. The food was decent, but the service was TERRIBLE. We ordered appetizers and drinks, then were suddenly told it was last call. After our main dishes arrived, we were immediately given the check and told to pay, even while we were still eating. When we said we weren’t finished, the staff member walked off and slammed utensils on a table. We were approached again and told about a 2-hour time limit that was never mentioned during booking or seating. When we asked the front staff, she claimed the time limit was written on their website, but it was nowhere to be found. When we pointed that out, they changed their answer and said it was on Tabelog—which doesn’t help anyone who doesn’t use Tabelog. When we asked for the manager, we were made to wait and ended up speaking to someone who wasn’t the manager and showed no empathy. The actual manager stayed on the phone the entire time. I didn’t see any Japanese or Mexican staff like before, maybe that’s why the service has gone downhill.

I went there for dinner with friends. The atmosphere and food were delicious, but the service was terrible. The price-to-value ratio was so poor, I urge Japanese people to read my review and prepare themselves beforehand. First of all, the drinks were extremely slow. Every time I ordered a beer, I had to ask five times for my drink. When I asked about the type of tequila or what kind of tequila was used in the cocktail, they just said it was alcohol. They know. They asked the name of the brand and whether it was mixed or 100% agave, so they should have told me. Even though our table was already full, they brought more food and ended up leaving it on the chairs. When I asked to pay by card for three people, they refused, and they didn't even give me three receipts. I wonder if this is what you'd be treated like in Mexico. I hope not all Mexican restaurants are like this.

My husband, who remembered that we had gone there on a date before we were married, made a reservation for my birthday. Because it was a reservation, there was no wait time until we were seated. However, even after we finished our toast drinks, the set meal we had reserved still hadn't arrived. The foreign man serving us kept urging us to order, but when I explained that I had already reserved the course, he just shook his head and didn't understand me. By the way, I spoke in English too. Since we were getting nowhere, I tried to find a Japanese employee, but it was so busy that I couldn't find one. To top it off, the foreign man serving us got mad and demanded we why we didn't order! When I finally managed to get hold of a Japanese employee, he just said "Ahh," with no apology, and then there was a flurry of food. They had the food ready but just didn't serve it? It was nothing we did! It was a terrible feeling, especially on my birthday. Even after all that, they still charged me a service fee. I want them to pay!" I came home feeling extremely annoyed. I've been to this restaurant many times in the past, and I've always enjoyed the overseas atmosphere and service, which can be described as laid back or rough, but this was the first time I've had such a disgusting experience. I'm never going there again.

You'll feel like you're in Mexico. There was a movie playing inside the store.